Frequently Asked Questions (FAQ)

The service is currently free to use. If we do decide to charge, it will only affect accounts created after we publish our decision to charge.

We fund the service through 3rd party advertising.

Yes. At present, you can only upload one image per message. If you want to include multiple images, we suggest you create and upload a collage of your pictures. There are many apps and online services available to help you do this.

One year from the date it was last updated. We automatically delete Message Letterbox and its messages a year after it was last updated. To keep a Letterbox alive, just update it by editing and saving it.

No. It means everyone who wants to contribute to a Letterbox can.

Yes. Only the users you share your Letterbox ID & Password have access to your Letterbox.

By default, no. We have given you the option, for each Message Letterbox, to allow users, that have the ID & Pass to your Message Letterbox, to read the messages others have left in that Message Letterbox.

Yes, you can download a PDF file of all messages left in each Letterbox.

We would love to hear your great idea. Please use the form on our Contact Page to send us your idea.

Yes. You can do this by either setting the Status of your Message Letterbox to 'Draft' or changing the 'Password' of the Letterbox.